Gateway Group Alarm Rules
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Navigate to the Tektelic Network Server –> Gateway Groups.
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Open the Gateway Group you want to add Alarm Rule to.
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Press the Alarm Rules tab in the Gateway Group menu.
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In the opened Alarm Rules tab press the “+” button.
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Fill in the Name and Description fields with any data.
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Press the Add Alarm Trigger button.
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Select the desired option from the Alarm Triggers drop-down list:
- “Gateway stopped reporting data” and “Gateway lost mqtt connection” will be triggered when Gateway goes Offline
- “Gateway started reporting data” and “Gateway established mqtt connection” will be triggered when Gateway goes Online.
- “GW Alarm” and “Gateway Fault” for the corresponding events. Please Note: you have to add 1 alarm trigger to 1 Alarm Rule for the alarm to work correctly.
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Click the Add Notification button.
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Fill in the Enter Recipients field with the email address to which you wish to receive notifications and press Enter.
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Fill in Subject and Body fields with any data.
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Press ADD button.
Please note: For easy reading of the notification, you can add a reference that is used in the body or/and subject. You do this by adding one of the references below in the body or/and subject with a $ sign in the beginning.
Available references to use in body and subject:
- $eventId
- eventType
- eventSeverity
- eventState
- eventDesc
- gatewayId
- gatewayName
- gatewayMAC
- gatewayDesc
- gatewayModel
- gatewayBand
- gatewayCustomer
- groupId
- groupName
- groupDesc
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Navigate to the Tektelic Network Server –> Gateway Groups.
-
Open the Gateway Group you want to add Alarm Rule to.
-
Press the Alarm Rules tab in the Gateway Group menu.
-
In the opened Alarm Rules tab press the “+” button.
-
Fill in the Name and Description fields with any data.
-
Press the Add Alarm Trigger button.
-
Select the desired option from the Alarm Triggers drop-down list:
- “Gateway stopped reporting data” and “Gateway lost mqtt connection” will be triggered when Gateway goes Offline
- “Gateway started reporting data” and “Gateway established mqtt connection” will be triggered when Gateway goes Online.
- “GW Alarm” and “Gateway Fault” for the corresponding events. Please Note: you have to add 1 alarm trigger to 1 Alarm Rule for the alarm to work correctly.
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Click the Add Notification button.
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Press on Type drop-down and select SMS.
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Fill in the Enter Recipients field with the desired phone number for receiving notifications and press Enter.
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Fill in Body field with any data.
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Press ADD button.
Please note: For easy reading of the notification, you can add a reference that is used in the body or/and subject. You do this by adding one of the references below in the body or/and subject with a $ sign in the beginning.
Available references to use in body and subject:
- $eventId
- eventType
- eventSeverity
- eventState
- eventDesc
- gatewayId
- gatewayName
- gatewayMAC
- gatewayDesc
- gatewayModel
- gatewayBand
- gatewayCustomer
- groupId
- groupName
- groupDesc
-
Navigate to the Tektelic Network Server –> Gateway Groups.
-
Open the Gateway Group you want to add Alarm Rule to.
-
Press the Alarm Rules tab in the Gateway Group menu.
-
In the opened Alarm Rules tab press the “+” button.
-
Fill in the Name and Description fields with any data.
-
Press the Add Alarm Trigger button.
-
Select the desired option from the Alarm Triggers drop-down list:
- “Gateway stopped reporting data” and “Gateway lost mqtt connection” will be triggered when Gateway goes Offline
- “Gateway started reporting data” and “Gateway established mqtt connection” will be triggered when Gateway goes Online.
- “GW Alarm” and “Gateway Fault” for the corresponding events. Please Note: you have to add 1 alarm trigger to 1 Alarm Rule for the alarm to work correctly.
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Click the Add Notification button.
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Press on Type drop-down and select MQTT.
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Fill in the MQTT Broker Address field with the MQTT Broker for receiving notifications.
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Fill in the Port field with the valid MQTT port.
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Fill in Push Topic field with desired push topic.
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Press ADD button.
